Standard Operating Procedure (SOP)

Connecting and Operating the KH113M (Mopchnic) Bluetooth Headset with a Computer

1. Purpose

This Standard Operating Procedure (SOP) provides clear, step-by-step instructions for pairing, configuring, and operating the KH113M (Mopchnic OEM) Bluetooth headset with a computer. It ensures consistent setup, optimal audio performance, and proper troubleshooting procedures.

2. Scope

This SOP applies to all employees, contractors, and team members who use the KH113M Bluetooth headset for virtual meetings, calls, audio playback, or general computer use.

3. Required Equipment

• KH113M Bluetooth Headset
• Charging cable
• Computer with Bluetooth capability
• Stable power source

4. Safety and Operational Notes

• Ensure the headset is charged for at least 15 minutes prior to first-time pairing.
• Avoid exposing the headset to moisture or extreme temperatures.
• If audio distortion occurs, disconnect and reconnect the Bluetooth device.

5. Procedures

5.1 Turn On and Prepare the Headset

1. Ensure the headset is powered OFF.
2. Press and HOLD the power button for 5–8 seconds.
   • The LED will begin rapid blinking, indicating pairing mode.
3. If the LED blinks slowly, repeat the long press until pairing mode initiates.

5.2 Pair the Headset with a Computer

1. On the computer, open **Bluetooth Settings**.
2. Ensure Bluetooth is turned ON.
3. Select **Add Device** or **Pair New Device**.
4. Look for the device name **KH113M**.
5. Click **Connect**.
6. Wait for confirmation that the headset is successfully paired.

5.3 Configure Audio Input and Output

1. Open the computer's **Sound Settings**.
2. Under **Output**, select **KH113M (Headphones)**.
3. Under **Input**, select **KH113M (Microphone)**.
4. Test the microphone and audio playback to confirm proper functionality.

5.4 Operating the Headset

• **Power On:** Press and hold the power button for 2–3 seconds.
• **Power Off:** Press and hold the power button until the LED turns off.
• **Volume Control:** Use the + and – buttons if available, or adjust volume in the computer.
• **Call Controls:** Depending on software, the multifunction button may answer/end calls.

6. Troubleshooting Guide

6.1 Headset Not Appearing as KH113M

• Ensure the headset is in pairing mode (rapid LED blinking).
• Restart Bluetooth on the computer.
• Move the headset within 2–3 ft of the computer.
• Charge the headset and retry.

6.2 Connection Issues

• Remove the existing Bluetooth device entry.
• Re-enter pairing mode by holding the power button 5–8 seconds.
• Reconnect to **KH113M**.
• Restart the computer if issues persist.

6.3 Poor Audio Quality

• Ensure the correct mode is selected: **Headphones (KH113M)** for audio, **Headset (KH113M)** for calls.
• Close other applications using the microphone.
• Re-pair the headset.

7. Maintenance

• Charge the headset regularly.
• Clean ear pads with a dry cloth.
• Store in a safe location when not in use.

8. Revision History

Version 1.0 – Initial SOP for KH113M headset pairing and operation.